In today’s digital age, communication has undergone a significant transformation. According to Statista 86.29% of the world’s population owns a smartphone. Increasingly, traditional communication methods are being replaced with digital alternatives.
The Public Switched Telephone Network (PSTN) is being phased out, and communication is shifting towards digitalisation. This shift towards digital communication has paved the way for Voice over Internet Protocol (VoIP) services.
VoIP allows people to make phone calls using the internet rather than traditional phone lines. It comes with many benefits, such as lower costs and increased flexibility. You can use VoIP on any compatible device, this includes your mobile phone. All you need is to install a softphone app on your device.
What Is A Softphone App
A VoIP softphone app is a software application that allows users to make and receive phone calls over the internet. All you need is a compatible device, such as a smartphone, tablet, laptop, or desktop computer. By using VoIP technology it converts voice signals into digital packets, which are transmitted over the internet.
To get a VoIP softphone app, you need to choose a VoIP provider that offers softphone apps as part of its service. You can download the app from the provider’s website, app store, or marketplace and install it on your device.
When installed, you sign in with your VoIP account credentials. Once signed in, you can start making and receiving calls over the internet using your device.
Some examples of VoIP softphone apps include Skype, Zoom, WhatsApp, and Google Voice. It’s important to note that softphone apps need a stable internet connection to work. You should check your internet connection speed and reliability before using a VoIP softphone app.
Benefits Of Using A VoIP Softphone App
1. Cost savings:
One of the biggest advantages of using a VoIP softphone app is that it is cheaper than traditional phone services. Since VoIP calls are transmitted over the internet, they don’t incur the same high costs as traditional phone lines. Additionally, you can install a softphone app on your smartphone avoiding the cost of purchasing a desk phone.
2. Flexibility:
VoIP softphone apps can be installed on a wide range of internet-connected devices. This means that you can make and receive calls from anywhere with an internet connection. This offers greater flexibility and convenience than traditional phone services.
3. Advanced features:
VoIP softphone apps come with a range of advanced features. They allow businesses of any size to use powerful features like call recording and call routing. These features can enhance your communication experience and provide a better customer service.
4. Integration with other tools:
VoIP softphone apps can integrate with other communication and collaboration tools, such as email, instant messaging, and project management software. This can streamline your workflow and improve your productivity by allowing you to manage all your communication channels in one place.
5. Mobility:
With the help of a softphone app you can use your VoIP number across many devices. This can be especially useful for remote workers, business travellers, and individuals who need to stay connected on the go.
6. Scalability:
VoIP softphone apps can be scaled up or down according to your needs. As a result, they are a flexible and cost-effective alternative to traditional phone services.
Using a VoIP softphone app can offer many benefits, including cost savings, flexibility, advanced features, integration with other tools, mobility, and scalability. You can stay connected with clients or employees from anywhere in the world, without incurring the high costs of traditional phone services.
Conclusion
In conclusion, with most of the world’s population now owning a smartphone and the public switched telephone network (PSTN) being phased out, communication is shifting towards digitalisation.
One of the most practical and convenient ways to take advantage of this digital transformation is by using a VoIP softphone app. By doing so, you can enjoy cheaper calls and full integration with other tools you use. A softphone app works on your desktop or smartphone, so you can further reduce costs by not buying a desk phone.
Whether you’re a remote worker or travel frequently on business, VoIP is a reliable and efficient way to make and receive calls over the internet.
