Meetings Online: New Teams features will improve experience
Microsoft shared a number of updates in a January ‘What’s New in Teams’ blog. We think you will welcome many of the features coming to Teams. Those working from home or shared offices are likely familiar with some of the challenges that come with video meetings. Read on to find out what are some of […]
The PSTN Network is no longer viable: Here’s Why
The PSTN Network is reaching the end of its life, but why? In this article we will explain what PSTN means and why it is closing. We’ll also suggest few ways you can start preparing. PSTN meaning and origins The Public Switched Telephone Network (PSTN) provides the necessary infrastructure and services for public communication. It […]
Voice over IP (VoIP) features you’ll certainly find helpful
One of the main benefits of a Voice over IP (VoIP) system is flexibility. A wide variety of features make it suitable for almost all working environments. Do you or your employees work remotely? VoIP provides a flexible and reliable way to stay connected that traditional phone systems don’t. Stay connected wherever you are With […]
What is a hunt group and how should businesses use them?
A business phone system that comes with advanced call routing features such as hunt groups can be an important asset for your staff and customers. Being able to route calls easily and quickly can improve efficiency of your staff and help your customers get hold of you more easily. What is a hunt group? A […]
How to set a distinct ringtone from device to device on Yealink phones
If you want to be able to tell whether a call is internal or external, or you want to differentiate between one person or another, you can set a different ringtone according to the number that has dialled you – with the default ringtone being left for external calls. To get custom ring tones for […]
The Openreach PSTN Withdrawal
Openreach have announced its decision to switch off its PSTN (Public Switch Telephone Network) services and products after weeks of consultation with communication providers. The PSTN and ISDN withdrawal will affect both business and residential customers especially if they use voice services over a landline. What services are affected by the PSTN switch off? Fibre […]
What is VoIP? The ultimate guide to a VoIP Phone System
According to this study in 2017 there were one billion mobile users of VoIP, but what is VoIP and how can a VoIP phone system help your business in 2022? In this article we will answer the most popular VoIP questions and explain how a VoIP phone system can streamline your business, save you time […]
How to download and set-up the Office UC mobile app on your phone (Updated 2022)
UPDATE: Office UC has now reached end of life and is no longer functional. We have since launched a new softphone app. Please contact us for more information. Learn how to Install, set-up and use the Office UC application on your iPhone or your smartphone device. You can also find some small guides below to […]
Product showcase: Voyager Legend Bluetooth headset
Product showcase – Voyager Legend Bluetooth headset Product spec: Up to 7 hours talk time 11 days standby 10 meters range 18 grams weight What’s in the box: Voyager Legend Bluetooth headset AC charger Car charger USB cable Silicone eartips (s, m, l) Foam eartips (s,m) Optional charging case Our view: We’ve used this over […]
Case study: “I never miss a call from my customers”
One of our clients, Kam Patel of G & E Energy, had a foreign trip planned and wanted to ensure that he could maintain contact with his clients on his office number. Our solution was to set him up with a softphone that could patch into the VoIP network and allow him to make and […]
