New service: SOGEA – What Is It? | Broadband without a phone line
Ever wanted to order broadband without a phone line? Well now you can! We are now able to provide a new stand alone fibre broadband product called SOGEA without a traditional landline attached.
Read on to find out more info about our new broadband service and use our checker to see if you can get it.
What is SOGEA?
SOGEA stands for Single Order Generic Etherner Access.
As stated in the name, SOGEA is a single order variant meaning providers can order broadband without a traditional landline.
This also means that a customer cannot make calls via that line. So if a customer wants to make calls they would need to upgrade to an internet based solution such as VoIP phone system.
IP phone systems have come a long way and now VoIP systems are clearer than ever with support for HD codec. For more information on VoIP, see our ‘what is VoIP?‘ article.
What speeds can I get with SOGEA?
The maximum download and upload speeds possible with SOGEA broadband are as follows:
- SOGEA 40 Mbps download / 10 Mbps upload.
- SOGEA 80 Mbps download / 20 Mbps upload.
What’s the advantages of SOGEA?
Simplified order process
Because the order journey has been simplified for the provider, this has a knock on affect to the customer meaning they can now more easily order broadband.
Customers may see a reduced monthly premium for the service however this is up to the provider to decided.
Customers may even see further reductions with their bill if they switch to a VoIP phone system. As modern VoIP solution often come with inclusive landline and mobile minutes.
Lead time for SOGEA order can be as little as 5 working days meaning you might be connected quicker than ever before.
Lead times can vary depending on whether you already have any active or stopped lines in the premises.
If you are looking to make calls, VoIP phone systems can be deployed the same day depending on your provider. Or next working day if you require hardware.
Quicker problem resolving
Because the line and broadband are not separate, providers can more easily diagnose issues and get them resolved.
Furthermore, customers also benefit as sometimes they might have one provider for the line and one for the broadband. Once they upgrade to SOGEA, this will be all in the past.
Ordering SOGEA broadband
SOGEA Availability in the UK
SOGEA is available wherever fibre broadband was available. Meaning if you currently can get or already have fibre broadband you should be able to get SOGEA.
If you are unsure whether you can currently get fibre broadband continuing reading as we will explain how you can find out.
Can I get SOGEA business broadband?
As a UK provider of SOGEA broadband, you can use our broadband checker we created to find out what speeds you can get.
With our checker we call “Connectivity Report” – you can find out what broadband speeds you can achieve. Once you have your results, you can then request a quote from that page.
Almost 100% of the time where FTTC is available on our checker, SOGEA will be available.
To get a quote for SOGEA, please first use our connectivity checker and then request a quote after getting your results. Alternatively, email us email@example.com with your address.
We believe this is a positive change that is being made as businesses and residential customers will both be able to enjoy the benefits of a VoIP phone system and the savings that can be made.
We also believe that the ordering process is now much simpler meaning we can place your broadband orders much quicker and be able to support you better than ever.
If you are interested in talking to someone about your business broadband option why not give us a call on 03333 446 441 and we will be happy to help. Alternatively, you can email us on firstname.lastname@example.org
Why the change?
Openreach have decided that by the end of 2025 they will close the PSTN network; meaning services that run on a landline will no longer work such as broadband and calls. Customers will be unable to place calls via their landlines. In place customers are expected to move to voice services such as VoIP and upgrade to SOGEA broadband.
Businesses and residential customers must also consider that any services that run over the phone line such as alarms and payment terminals will also no longer function and so will need to upgrade to an IP solution.
Read our article on the Openreach PSTN withdrawal to find out more information.
Can I still order broadband with a phone line?
Yes. You are still able order fibre broadband (FTTC) with a phone line however this is expected to be fazed out in a couple of years.
We will begin advising customers to order the new SOGEA product so they do not need to upgrade down the line.
We also advise that you use a VoIP service rather than a landline as there is considerable amount of savings to be made. You can find out more about VoIP phone systems, in our ‘What is VoIP‘ article.
I cannot get SOGEA, what are my other options?
What router do I need for SOGEA?
A fibre or VDSL2 router will work with SOGEA. If you already have FTTC broadband your existing router should work if you upgrade.
We advise double checking with your provider to make sure.
What faceplate do I need for SOGEA?
The faceplate used for your current connection will remain the same unless you have requested an Openreach engineer to attend your site when setting up your connection.
If you are using a micro filter, this will need to be removed when you upgrade to SOGEA.
August 7, 2020
January 3, 2020